We just came back from a 4D 3N stay at the Centara Villas with a group of friends. This review is a combination of good and can be improved experiences.
Reception - we were greeted warmly but because our group of 4 couples and several other incoming guests came in all at once, we were asked to wait at the adjoining Cliff view restaurant while the reception team sorted us out. Fresh coconut drinks were provided upon arrival which was nice. However, our rooms were not ready until 2 hours later than our arrival (mind you, we arrived on time for the check-in at 2pm). Since we were not in a rush, that was fine by us but it would've been even better if we were kept informed of our situation rather than having us check with the reception every now and then.
Since the villas are located on the cliffs, buggies (or minicars as they call it) were provided. Trust me, the trek up and down does challenge even those who are fit. The braver ones were seen huffing and puffing away. I was lazy so i made full use of the minicar service which was a load of fun because the pathways were also challenging and steep. The rooms were standard in terms of decor and facilities, but was kept very clean. Small signs of ageing which we hope management will look into soon to maintain the hotel's standards. Bathrooms were also clean and shower was strong. Nice touch was a skylight above the shower so that you can save some energy. Commendable were the housekeeping team who were very quick in turning the rooms around everyday.
We manage to pamper ourselves at the spa a couple of times and each time was a great experience. The therapists were attentive to our needs and as a group, we enjoyed our "downtime" tremendously. This spa is a MUST visit.
(pix taken from spacenvaree.com)
Staff overall were friendly but perhaps a little more english language training for them will be great so that our requests wouldn't need some repeating. It's really not a problem but it's good for their own development, I think and will give them a boost of confidence! Staff handling our requests to get to either Karon or Patong towns were quite efficient and ensured that we enjoyed their new vans to shuttle us where we wanted to go.
Breakfast spread was ample enough to cater to several tastes - both local and continental. We had a couple of lunches at the hotel during our stay too which wasn't too bad at all. The food served were quite tasty and we had nothing to complain about especially when we had them facing the waves crashing against the rocks below us! Oh yes, there is an access to Karon Beach but you have to be very careful and adhere to the gate closure rules to be safe. Our friends enjoyed their morning walks.
Pool was not very big so if the hotel's running a full house, it may not leave you with enough room to swim around. Just a good-to-know, I guess.
Overall, we had a pleasant time there and tremendously enjoyed the view!
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